6.1.2.2. ticket
This action allows to get all the information about a ticket.
Parameters
Examples
-
Get the details for the ticket with key 'aa3a19d7-14f4-4f66-819b-e044eb24b273' in JSON format
https://www.babelway.net/SelfService/rest/v1/hub-12345/ticket.json?key=aa3a19d7-14f4-4f66-819b-e044eb24b273
{ "ticket":222577, "hub":12345, "type":"_0_MONITORING", "severity":"MEDIUM", "status":"OPEN", "summary":"Ftp server : ftp:\/\/ftp.server.com\/input DOWN", "description": "Ftp server (ftp:\/\/ftp.server.com\/input) became DOWN at 07\/02\/2011 01:46:34.\nDue to exception:ftp.server.com", "creationMoment":1349180055000, "key":"aa3a19d7-14f4-4f66-819b-e044eb24b273" }