6.1.2.2. ticket

This action allows to get all the information about a ticket.

Parameters

key	The ticket key as found by listing messages.

Examples

• Get the details for the ticket with key 'aa3a19d7-14f4-4f66-819b-e044eb24b273' in JSON format

  https://www.babelway.net/SelfService/rest/v1/hub-12345/ticket.json?key=aa3a19d7-14f4-4f66-819b-e044eb24b273

  {
  	"ticket":222577,
  	"hub":12345,
  	"type":"_0_MONITORING",
  	"severity":"MEDIUM",
  	"status":"OPEN",
  	"summary":"Ftp server : ftp:\/\/ftp.server.com\/input DOWN",
  	"description": "Ftp server (ftp:\/\/ftp.server.com\/input) became DOWN at 07\/02\/2011 01:46:34.\nDue to exception:ftp.server.com",
  	"creationMoment":1349180055000,
  	"key":"aa3a19d7-14f4-4f66-819b-e044eb24b273"
  }