This tab allows you to view and change the parameters of your environment that affect how the messages are processed.
Environment settings - Messages
Note: You can change the storage duration to the most suitable time for you from (15 days, 1 month, 3 months, 1 year, 2 years, 10 year) to all of your channels from the environment setting, After that don't forget to deploy your environment in order to push this changes to production, as shown below.
Environment settings - Message storage duration
How long the messages processed in this environment will be kept. The possible values are 15 days, 1 month, 3 months, 1 year or 10 years for legal documents that must be kept longer. The value set here is a default value at environment level, and will only be used if a more specific value is not set at channel level.
This parameter defines on which "Messaging Engine" an environment is running. A Messaging Engine groups the different components processing and storing messages. This leverages Babelway multi cloud architecture allowing to load balance operations on several infrastructures.
This parameter defines the IPs of components of the "Messaging Engine" on which an environment is running.
Defines if the environment is using the Babelway Secure Chain mechanism. The secure chain is a key part of Babelway's legal archiving solution.
If true, only users with an explicit right on the environment have access to the content of the messages and user management. This prevents Babelway support to see the content of messages.
Note: For backup purpose, Babelway might decide to keep encrypted copy of messages for a longer period than the required Message Storage Duration. This period will never exceed 11 years. Please contact support to request a shorter backup period.