3.1.2. Message details

Message Details screen shows you all the details about the processing of a message by Babelway system. It also allows you to make all necessary actions on this message.

You can access it by clicking on its line in the messages list screen, or you can find a specific message by searching for it with a reference like file name, date, etc.

First you will get Short Message Details screen on the right as seen below : 

Short Message Details screen

And when click on View full details you will get the full message details as seen below 

Message details screen

The following information can be available on a message:

Status	The status of the message processing. The possible statuses are:  Processing: Message is being processed by Babelway.  Paused: Message processing was temporarily stopped (because human validation has been requested, because it can only be delivered in specific time frames, ...).  In delivery: Message is being transferred to the target system. This status differs from "In progress" in the sense that the output message is completely generated and available via the interface, but communication of the message to the target system is not yet terminated. The reasons for this delay in the communication can be multiple: We wait for the file being downloaded, or we wait for an acknowledgment, or the target system was unavailable and we will retry later, ...  Success: Message processing is completely finished and action done as requested.  Error: When there was an error in any step of the processing.  Here are some examples of errors:  The received file did not pass the input validations.  The generation of the output file completed successfully, the file was made available for download on Babelway FTP server, but was never downloaded (after X days). This is an error because we know that the file was not received by the end user.  The generation of the output file was completed successfully and the file had to be sent by email to 2 recipients. "One of the deliveries succeeded (and the user) correctly received the message, while the other delivery failed."  The generation of the output file completed successfully and was correctly uploaded to the target system, but we did not receive an expected acknowledgement (or it was not correct).  The processing crashed.  The precise description of the error will always be present in the field "Error description"  Error (closed): This status never indicates an automatic action by the system, it's a subsequent status after you have analyze and fix the error.
Date in	The date and time when the message was received by Babelway.
Date out	The date and time when the processing of the message was completely finished (even if complete processing of the message implied waiting for an acknowledgement from the external system, waiting for download by the client, making retries, etc.).
Processing complete	The date and time when the Babelway processing of the message was finished. This is the moment when the message out is made available to the target system.   This time will differ from "Date out" when the delivery of the file implies waiting for the external target system (ex: waiting for an acknowledgement, waiting for a download, or waiting for the external system availability). "Processing complete" doesn't include this delay while "Date out" includes this delay.
Keep until	The date and time until which the message will be kept in the Babelway system. You can change this setting for your whole environment or by channel.
Message In	Incoming file, as received by the source external system. Click on the file name to open it.   Note: If there is a file name provided in the "Message In" or "Message Out" which contain ~ tilde character, All browser based on Chromium will replace the ~ tilde character by the _ underscore character when you try to download the file from the Babelway interface, For more details you can check this link https://bugs.chromium.org/p/chromium/issues/detail?id=479419
Message Out	Outgoing file, as sent to the target external system. In case of processing error, this file may be unavailable if the messaging engine was unable to generate it. Click on the file name to open it.   Note: If there is a file name provided in the "Message In" or "Message Out" which contain ~ tilde character, All browser based on Chromium will replace the ~ tilde character by the _ underscore character when you try to download the file from the Babelway interface, For more details you can check this link https://bugs.chromium.org/p/chromium/issues/detail?id=479419
Error description	When the message couldn't be processed, a text that describes the error's reason.
Type	Message type, can be either Test or Regular.
Test status	Only for test messages. The test status can be either Test failed, Waiting result or Test successful. It should be differentiated from the Status field, that tells if the message has been processed without errors. When you make a test case, you can add complementary assertions on the result of the processed message. This will cause the test to be considered as 'failed' if not fulfilled.
Channel	The channel that processed the message.
Gateway In	Incoming gateway used to receive the input file.
Gateway Out	Outgoing gateway used to process the output file.
Key	A UUID (universal unique identifier) that uniquely identifies a Message.
Reference	Message reference or file name. You can choose this reference.
Gateway in message key	Specific communication-level identifier from the gateway in.
Gateway in message status	Specific communication-level information from the gateway in, like related id's or addressing information of partner systems.
Gateway out message key	Specific communication-level identifier from the gateway out.
Gateway out message status	Specific communication-level information from the gateway out, like related id's or addressing information of partner systems, info about acknowledgments, retries, ...
Size of incoming message	Incoming message size (in bytes).
Size of outgoing message	Outgoing message size (in bytes).
User comment	Free text allowing the user to comment on a message. It can be changed anytime from the SelfService applicaiton as well as during in the processing of any message.

Note: You can populate the user_comment system metadata in the transformation using setMetadata('user_comment', 'Replace this text with the text you want to use as a user comment or you can map it from a field from the Message In'), as shown below.

Populate the user_comment system metadata in the transformation using static text

Populate the user_comment system metadata in the transformation from a field from the Message In

The section Internal files also gives you access to internal data about the processing of the message. This information can be useful to investigate some problems, or to understand the behavior of the system. Two categories of internal files exist: The step files and the other files.

The step files represent the evolution of the message content from the message IN to the message OUT. After each modification of the message's content, a new step file is created. Here is the complete list of possible types of step files:

Message IN received	The message IN as it was at the start of the processing (after reception by the gateway IN).
Message IN after unwrapping (Deprecated)	The message IN after the deprecated unwrapping extra-processing.
Message IN after S/MIME unwrapping	The message IN after the S/MIME unwrapping extra-processing.
Message IN after PGP unwrapping	The message IN after the PGP unwrapping extra-processing.
Message IN after ZIP unwrapping	The message IN after the ZIP unwrapping extra-processing.
Message IN after PDF unwrapping	The message IN after the PDF unwrapping extra-processing.
Message IN after regular expression transformation	The message IN after the regular expression based extra-processing.
Message IN after Serving XML transformation	The message IN after the Serving XML based extra-processing.
Message IN after transformation to XML	The message IN after its conversion to an internal XML representation.
Message IN after XSLT transformation	The XML message IN after the XSLT based extra-processing.
Message after transformation	The XML message after its transformation.
Message OUT after XSLT transformation	The XML message OUT after the XSLT based extra-processing.
Message OUT after transformation from XML	The message OUT after its conversion from the internal XML representation.
Message OUT after Serving XML transformation	The message OUT after the Serving XML based extra-processing.
Message OUT after regular expression transformation	The message OUT after the regular expression based extra-processing.
Message OUT after line delimiter transformation	The message OUT after the line delimiter transformation extra-processing.
Message OUT after PDF wrapping	The message OUT after the PDF wrapping extra-processing.
Message OUT after ZIP wrapping	The message OUT after the ZIP wrapping extra-processing.
Message OUT after PGP wrapping	The message OUT after the PGP wrapping extra-processing.
Message OUT after S/MIME wrapping	The message OUT after the S/MIME wrapping extra-processing.

The other files represent the additional information (other than the content) produced during the message processing. Here is the complete list of possible types of other files:

Context in	Full context of execution of the message, as it was at the start of the processing (after reception by the gateway IN).
Context out	Full context of execution of the message, as it was at the end of the processing.
Context	Additional list of properties and log of processes applied during message processing.
Message Delivery Notification In (MDN In)	The Message Delivery Notification (MDN) that was sent to the caller, to prove that Babelway has received the message.
Message Delivery Notification Out (MDN Out)	The Message Delivery Notification (MDN Out) that was received from the receiver of the message, to prove that Babelway has correctly submitted the message to its destination.
Documents In	When a document extractor is used on MessageDefinition IN, the extracted documents.
Documents Out	When a document extractor is used on MessageDefinition OUT, the extracted documents.
Invoices In	When a document extractor is used on MessageDefinition IN, the extracted invoices.
Invoices Out	When a document extractor is used on MessageDefinition OUT, the extracted invoices.
Orders In	When a document extractor is used on MessageDefinition IN, the extracted orders.
Orders Out	When a document extractor is used on MessageDefinition OUT, the extracted orders.
Desadvs In	When a document extractor is used on MessageDefinition IN, the extracted dispatch advices.
Desadvs Out	When a document extractor is used on MessageDefinition OUT, the extracted dispatch advices.
Standard Business Document Header In (SDBH)	A Standard Business Document Header (SDBH) is the effective message sent to a PEPPOL Access Point. It's the UBL message wrapped in an envelop that identifies key data about the document.
Standard Business Document Header Out (SDBH)	A Standard Business Document Header (SDBH) is the effective message sent to a PEPPOL Access Point. It's the UBL message wrapped in an envelop that identifies key data about the document.
Message Level Response (MLR)	A Message Level Response (MLR) is a business acknowledgment that tells the sender if the received message follows business rules related to the document type and business flow.
Message Delivery Notification of Message Level Response	A Message Delivery Notification (MDN) of a Message Level Response (MLR) is a proof from the receiver that the MLR was correctly submitted to its destination.
RosettaNet Message Out	The content that was sent by Babelway to the RosettaNet server.
RosettaNet Receipt Out	The RosettaNet delivery report that was received from the receiver of the message, to prove that Babelway has correctly submitted the message to its destination.
RosettaNet Message In	The content that was received by Babelway from the RosettaNet server.
RosettaNet Receipt In	The RosettaNet delivery report that was sent to the caller, to prove that Babelway has received the message.
X400 delivery report	The X400 message delivery report that was sent to the caller, to prove that Babelway has received the message.
SOAP Request	The soap request sent by the SOAP client out gateway.
SOAP Response	The soap response received by the SOAP client out gateway.
NemHandel Message Out	The content that was sent by Babelway to the NemHandel server.
NemHandel Response Out	The NemHandel rasp response that was received from the receiver of the message, to prove that Babelway has correctly submitted the message to its destination.
NemHandel Message In	The content that was received by Babelway from the NemHandel server.
NemHandel Response In	The NemHandel delivery report that was sent to the caller, to prove that Babelway has received the message.
Http request	The request sent by Babelway to a remote web server, when contacting it to send messageOUT.
Http response	The response received by Babelway from remote web server, after contacting it to send messageOUT.
Mail In	The mail message as received by babelway during the smtp exchange.
Chorus deposit summary	The deposit summary report provided by chorus. This helps you understand what went wrong if a file has been rejected. This report is also available in your chorus account.
Too Large Message	The message sent to Babelway but over the environment size  limit.

Click on Back to list action to return to the list of Messages screen.

Click on Resubmit to reprocess this message. See Resubmitting a Message chapter for more details.

Click on Save As Test Case to create a test case with the data of this message. The new test case is automatically created in the channel that processed the message and populated with the message parameters, including the incoming message that will be used as a test message and outgoing message that will be used as expected message out.

For messages in error state, right next to the error description field, you will find an icon that activates Babelway AI assistant to explain the error message and provide potential solutions.

Here is an example of the answer provided by the AI: